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John Grose Group is a family-owned business known as the pioneer in the car trading industry. The company is a major Ford retailer working in the automotive industry since 1888. It is one of the oldest motor companies in the UK, and people recognise it for its widest variety of all Ford models. If you still don't get an idea of how old this company is, we'll tell you that the Grose family had been in the business way before John Ford produced his first automobile in 1908. Therefore, we can easily say that the Grose Group is older than the manufacturer (Ford) itself!
The company is based on traditional values, set at the end of the 19th century. These values include customer satisfaction as a top priority of the company. The key to an extremely long success and company longevity lies in the professional and dedicated work of the Grose team who does everything possible to satisfy the needs of the customers. The Grose Group has won Ford Chairman's Award for customer satisfaction 19 times so far, which is way more than any other car dealing company.
All the tireless efforts that this family business bets on seems to be pushing the company forward. When the job is done well, people recognise it and award it. When a company gets awards for its hard work, it's stimulated to work even harder and satisfy even more customers. Grose Group is the only car dealer in the UK to have won Motability’s annual Regional Dealer of the Year Award twice. Customer satisfaction depends directly on employee satisfaction, so the company is trying to keep the team happy by providing ongoing training and the most up to date tools and equipment.
John Grose Group is the proud owner of FordStore and a Ford Transit Centre in Ipswich, encompassing over 7 acres. The massive site offers the full range of Ford vehicles including the incomparable Range Raptor and Mustang. You can also find Grose Ford dealerships in Diss, Lowestoft, and Woodbridge. The best thing about this company is that they have Motability specialists available in all the dealerships. Also, Grose Ford offers accident repair that is approved by most of the insurance companies in the country, which allows customers to get a full repair and maintenance of their vehicles after an accident.
Grose Ford offers all the possible existing Ford vehicles on the market, including new and used cars as well as vans. Online scheduling for maintenance and repair is also possible at Grose Ford thanks to its advanced online system. All in all, Grose Ford is the oldest Ford dealers in the country, operating with efficiency, integrity, and excellent customer care.
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